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英文邮件如何回复收到
在工作中,经常要遇到需要别人帮助。那么一封礼貌的邮件帮我们更好的达到目的。在邮件的开头介绍自己,以及当前非常需要帮助的处境。表达打扰到别人的歉意,和对别人帮助的感激之情。
本文来自:***/blog/business-email-etiquette/
1. 请别人帮忙(发文件等等)Email Etiquette
At your convenience, would you please send me.....
最后加上Thank you for your assistance.
2. 寻求意见:Email Etiquette
Our team would appreciate your insights/input on.....
Due to the short time frame for this proposal, prompt reply is greatly appreciated.
3. 取消会议: Email Etiquette
I want to be mindful of your time and we don’t have any updates at this point; therefore I suggest that we cancel/reschedule today's meeting. If you disagree or need assistance, please let us know.
My apologies for the late notice, but i need to reschedule tomorrow's call. There remain a few open items we need to address, therefore i will send out a new invite once we agree upon a time.
4. 对方发邮件问问题时,回答完加上: Email Etiquette
Hope this answers your question. Let me know if further detail/explanation would be helpful.
5. 会议总结: Email Etiquette
Thank you for making time on a very busy Friday afternoon to join our discussion. i hope we were able to provide clarity on......Attached is a summary of what we discussed today.
6. 道歉: Email Etiquette
My sincere apology for this unfortunate situation; I will address to my team immediately.
Again,please accept my most sincere apology.
7. 跟客户分享项目进展以后,建议电话详谈: Email Etiquette
Once these final steps are finished, I would suggest having a brief call to discuss our findings and recommendations for next steps. Would you please provide a few times the week of XXX that work within your schedule and I will send the calendar invite?
8. 文件打了草稿,请求上司过目: Email Etiquette
Attached is the drafted xx file. It is still a work in process but I would like to see if anything immediately stood out to you as odd or worthy of follow-up.
9. 分享2个不错的automatic reply,去旅游或者外地开会的时候可以用:
Thank you for your e-mail. I will be out of the office on vacation from XXX - XXX with no access to e-mails. I apologize for any delay in response to your e-mail. I will respond to your e-mail as quickly as I can when I return to the office on Monday, April 18th. Thanks!
Thank you for your e-mail. I am out of the office in meetings on XXX and XXX with limited access to e-mail. If you need immediate assistance, please contact me via my mobile phone. Thank you!
10. 指点下属: Email Etiquette
Thanks for preparing the XXX. I made the following updates to the question responses. We can discuss my thought process when I am in the office on Monday.
XXX, good job! I have reviewed the XXX documents and have the following review comments:
1...
2....
(将做好的文件交给老板检查以后,通常会有Review Comments,就是列出需要改的部分)
11. 邮件问好: Email Etiquette
周一/二可用:
I hope that your week is off to a great start.
Hope you had a great weekend.
(美国人好喜欢用hope 哈哈)
万能的:
Hope you’re well/Hope you are doing well.
I hope this message finds you well.
如何用英语写邮件向第一次联系的同事寻帮助
句式:
1.请别人帮忙(发文件等等)EmailEtiquette,Atyourconvenience,wouldyoupleasesendme.....最后加上Thankyouforyourassistance.
2.寻求意见:EmailEtiquette
Ourteamwouldappreciateyourinsights/inputon.....Duetotheshorttimeframeforthisproposal,promptreplyisgreatlyappreciated.
3.取消会议:EmailEtiquette
Iwanttobemindfulofyourtimeandwedon’thaveanyupdatesatthispoint;thereforeIsuggestthatwecancel/rescheduletoday'smeeting.Ifyoudisagreeorneedassistance,pleaseletusknow.Myapologiesforthelatenotice,butineedtorescheduletomorrow'scall.Thereremainafewopenitemsweneedtoaddress,thereforeiwillsendoutanewinviteonceweagreeuponatime.
4.对方发邮件问问题时,回答完加上:EmailEtiquette
Hopethisanswersyourquestion.Letmeknowiffurtherdetail/explanationwouldbehelpful.
5.会议总结:EmailEtiquette
ThankyouformakingtimeonaverybusyFridayafternoontojoinourdiscussion.ihopewewereabletoprovideclarityon......Attachedisasummaryofwhatwediscussedtoday.
6.道歉:EmailEtiquette
Mysincereapologyforthisunfortunatesituation;Iwilladdresstomyteamimmediately.Again,pleaseacceptmymostsincereapology.
7.跟客户分享项目进展以后,建议电话详谈:EmailEtiquette
Oncethesefinalstepsarefinished,Iwouldsuggesthavingabriefcalltodiscussourfindingsandrecommendationsfornextsteps.WouldyoupleaseprovideafewtimestheweekofXXXthatworkwithinyourscheduleandIwillsendthecalendarinvite?
8.文件打了草稿,请求上司过目:EmailEtiquette
Attachedisthedraftedxxfile.ItisstillaworkinprocessbutIwouldliketoseeifanythingimmediatelystoodouttoyouasoddorworthyoffollow-up.
9.分享2个不错的automaticreply,去旅游或者外地开会的时候可以用:Thankyouforyoure-mail.IwillbeoutoftheofficeonvacationfromXXX-XXXwithnoaccesstoe-mails.Iapologizeforanydelayinresponsetoyoure-mail.Iwillrespondtoyoure-mailasquicklyasIcanwhenIreturntotheofficeonMonday,April18th.Thanks!
Thankyouforyoure-mail.IamoutoftheofficeinmeetingsonXXXandXXXwithlimitedaccesstoe-mail.Ifyouneedimmediateassistance,pleasecontactmeviamymobilephone.Thankyou!
10.指点下属:EmailEtiquette
ThanksforpreparingtheXXX.Imadethefollowingupdatestothequestionresponses.WecandiscussmythoughtprocesswhenIamintheofficeonMonday.
XXX,goodjob!IhavereviewedtheXXXdocumentsandhavethefollowingreviewcomments:(将做好的文件交给老板检查以后,通常会有ReviewComments,就是列出需要改的部分)
11.邮件问好:EmailEtiquette
周一/二可用:Ihopethatyourweekisofftoagreatstart;Hopeyouhadagreatweekend.(美国人好喜欢用hope哈哈)
万能的:Hopeyou’rewell/Hopeyouaredoingwell;Ihopethismessagefindsyouwell.
英文邮件结尾礼貌用语
正式商业用法
正式商业书信通常是指收件人为管理职或公司内位阶比你高的人或者是教授等。这种情境之下便可以使用以下四种结语,在不失专业的情况下,正确表达问候。
1. Sincerely (yours),
Sincerely (yours), 中文要表达的是“真诚、诚挚之意”。这个用法在法务相关信函或是商业合作洽谈信件中很常见,通常是在跟对方不熟的情况下使用,传达保守但不失专业的态度。
2. Warm/Best regards,
Regards 在书信结语可以单独使用,也可以在前面加上 Kind、Warm、Best 等字词,属于比较正式的书信结尾,可以用于商务或是朋友家人之间的问候。
Warm regards和Best regards, 常可以互换使用,在正式信件中为“谢谢您”的意思,向收件者传递友善亲和的态度。
3.With gratitude/sincere appreciation,
这句结语的中文是“非常谢谢”的意思,针对初次商业合作提议的信件内容,或者初次联系对方的状况下,在详述完来信的用意后,写上 With sincere appreciation,来再次感谢对方花时间看完你的信件或提议,非常适用又不失礼貌。
4. Respectfully,
Respectfully 带有尊敬的致意,一般来说比较适合用于写给长辈、教授等。也可以加上 yours变形为 Yours respectfully。
非正式商业用法
非正式商用 email 结语通常用于朋友、平辈或是同事之间。跟关系较熟的客户也可以使用,比正式商用结语少点疏离感。
1. All the best,
All the best, 译为中文是“祝一切都好”的意思。无论是工作事项的讨论或是朋友间的联系,在最后都能加上 All the best, 来祝福对方一切都好。
2. Best wishes,
相信大家对 Best wishes, 都不陌生吧!我们经常在节庆贺卡上看到,中文直译是“最好的祝福”,也就是希望收件人能够事事顺心。 用在商业书信情境,就有表达问候之意。如果用腻了 All the best,,不妨改用 Best wishes, 向收件人传达你的关心!
3. Yours (truly),
Yours, 与 Sincerely yours, 最大的差异在于少了给人距离感的 sincerely,因此也比较适用于朋友或关系较好的同事。适时地使用 Yours 可以拉近彼此的关系,例如写信给一位长期合作且关系良好的商业客户时,在信末加上 Yours, 可以让对方知道你非常重视这段伙伴关系。
私人信件用法
私人信件结语所传达的感情又比非正式商业结语多了更多关怀之意。面对家人或挚友都可以使用以下几种结语,来明确表达自己关爱对方的心意。
1. Take care,
Take care, 有希望对方“好好照顾自己”的含义,在写信给朋友或家人时比较常用,算是偏口语化的用法。Take care, 除了表达关切之意,又不失礼貌,做为私人信件的结语非常实用。
2. Warmest,
Warm 是“温暖”的意思,warmest 则表示“最温暖的”,可以延伸为 “温暖的祝福”。在写信给不常见面的朋友或是久久见一次面的亲属,都可以加上 Warmest, 来表达诚挚的关心与祝福。
3. Cheers,
Cheers, 是另一个口语化的用法,带点轻松的口吻。当收件者是亲近的朋友、平辈或同事时,便可以使用带有“祝一切顺利、给予鼓励或打气”的 Cheers, 作结语。值得注意的是,cheers 属于英式英文,在英国、澳洲、纽西兰等国比较常用。如果收件对象来自上面这三个国家,便可以在信末加上 Cheers,,表达祝福也借机拉近关系。
英文邮件求人帮忙
如何开口请别人帮忙呢?如果是非常熟悉的关系当然怎么样说都可以啦,但如果是跨部门的同事,就需要说的礼貌得体啦。
比较常见的表达可以说:
If possible, could you please... 或者 I have to bother you on sth...
这样的语句读起来不那么生硬,但也把自己放在了一个相对较低的位置。
对比以下句子:
At your convenience, would you please... + Thank you for your assistance.
句头用at your convenience体现了写信者体谅别人考虑周全的个性,接下来用would you please又表现出彬彬有礼的形象。最后以thank you做结尾,再次加强了礼貌。整句话读下来能让人感觉到写作者落落大方,不卑不亢的形象。
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